Frameworks for Creating Influential Results

Harrisburg University

Analysts are asked to use data to deliver business results, so accordingly, a key opportunity for analysts in an organization is in the identification, development and improvement of performance measures related to business goals. This presentation will outline a pragmatic approach to creating success metrics through identifying key performance indicators and grounding them in an overall performance improvement framework (e.g., Six Sigma, the Baldrige Framework for Performance Excellence). Lastly, I will focus on making a measurement framework your own through developing specific aspects of the framework that align with business objectives. Analysts who are able to leverage a framework for measurement stand to gain a greater understanding of their efforts and have a greater ability to take action on data.

Track 1: Management Implications